Return & Refund Policy

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Nexman Return & Refund Policy

At Nexman, your satisfaction is our priority. If you’re not happy with your purchase, we’ll do our best to make it right.

✅ Return Conditions:

  • Product must be unused, unwashed, and in original condition.

  • Return request must be made within 3 days of delivery.

  • Items on sale, clearance, or undergarments are not returnable.

🔁 Return Process:

  1. Contact us via Facebook Inbox or WhatsApp within 3 days.

  2. Share your order ID, reason for return, and a photo (if applicable).

  3. Our team will review and confirm the return process.

💸 Refund Details:

  • Refunds are processed to your Bkash or Nagad account within 7 working days after the return is approved.

  • If you prefer, you may exchange the item instead of a refund.

  • Return shipping cost is paid by the customer (unless the product was defective or incorrect).